Accessibility


General statement

We will strive to deliver the service that people demand and deserve, and to create a culture and environment that eliminates unfair discrimination and which actively promotes productive working relationships based on the unique contribution of different individuals in all of our operations.

We support the principles of the Disability Act (2005) and are committed to recognising and responding to the needs of all disabled people.

It is our intention, wherever possible, that all our premises and facilities are accessible whatever the nature of disability. We remain committed to the principles of the 2005 Act and understand that it is an ongoing process to be reviewed on a frequent basis.

We are constantly striving to improve the design of our websites and wherever possible introduce changes which will make it more accessible including complying with priority 1 and 2 guidelines of WCAG 2.0. All pages use structured semantic mark-up where possible, use Cascading Style Sheets (CSS2) for presentation and functional images have descriptive ALT tags. The style sheets have been written to display pages correctly in the most commonly-used browsers: Internet Explorer, Firefox, Safari, Opera and Chrome.

To enhance user experience, our site utilises a small amount of JavaScript. If you have disabled JavaScript, or your browser software does not fully support it, we have done our best to ensure the site remains operable. We don’t use access keys as they will often conflict with keyboard commands already in use by some browsers or assistive technologies. Where possible, we've avoided using links that open a new browser window but where these are present, we've stated so in the text or the title attribute of the link. Foreground and background colours have been selected to provide a proper level of contrast for ease of reading.

To help you when you do have problems, our consistent footer navigation contains links to our FAQ pages (which are fully searchable) and links to our Sitemap, “About Us” and “Contact Us” pages.

We welcome any comments, suggestions or feedback. Please visit our Contact Us page to give us any feedback you may have.

Disability & Accessibility Helpline

Our agents are available to help between 11am and 8pm.

Phone: 00800 4582 4582

Alternatively you can send us a message via our Contact Us form.

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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more