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If you have a question you will be able to find most answers in our FAQ , however if you simply want to give us feedback from a recent visit please fill in our Guest Feedback Form.


ODEON Premiere Club Queries

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Earned ODEON Points are usually added to your account within 24 hours of the performance, points earned on retail (food, drinks and snacks etc) will be added within 24 hours (please note that in some cases it can take up to 3 days).

Please report all lost ODEON Première Club cards by getting in touch below. If your card is damaged - a replacement ODEON Première Club card can be ordered by sending in your old card (ensuring you take a note of your card number), a self addressed envelope and a contact telephone number to Freepost ODEON Première Club.

You can activate your ODEON Première Club card online just select here to go to the online activation page. To complete this you will need your ODEON Première Club card number and the PIN number, which can be found on the reverse of the card. Alternatively, complete the activation form included in your welcome pack and return it to us in the envelope provided or hand it in at your local cinema.

Still can't find an answer to your question?


Perfect for non urgent questions


Advisors are available to answer queries between:

Monday - Thursday
9am - 6pm

Friday, Saturday
9am - 7pm

10am - 5pm

Sorry this performance is sold out, please check for other available performances
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Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more