1. Can I buy more than one ODEON Première Club card?
2. Can I credit my ticket and retail purchases to a friend or family member's ODEON Première Club card?
3. Can I earn ODEON Points on tickets and retail purchased by friends and family?
4. Can I have my ODEON Points credited to my ODEON Première Club card after I have made a purchase?
5. Can I purchase an ODEON Première Club card for a friend or family member?
6. Can I redeem ODEON Points from more than one ODEON Première Club card in a single transaction?
7. Can I redeem ODEON Points from more than one ODEON Première Club card in a single transaction?
8. Can I unsubscribe from the ODEON Première Club and/or the communications?
9. Can my ODEON Points be refunded?
10. Can we split ODEON Points across multiple ODEON Première Club cards if paying in a single transaction?
11. Do you offer a monthly/yearly pass scheme?
12. How do I activate my ODEON Premiere Club card?
13. How do I join ODEON Première Club?
14. I have purchased my ODEON Première Club but I have noticed there are other packages I could have chosen to purchase, can I upgrade or downgrade?
15. If there is more than one ODEON Première Club points promotion, will I get the points from both promotions?
16. My ODEON Points have not updated, whom should I speak to?
17. The cinema has experienced some issues where they were unable to load my ODEON Points at time of purchase, can I still earn my ODEON Points?

18. What are the different Film Fan Packages for the ODEON Première Club ?
19. What do I receive in my pack when I join?
20. What should I do if I have lost, stolen or damaged my ODEON Première Club card?
21. When will my ODEON Points be credited to my ODEON Première Club account?
22. When would I need to use the security question and answer from the ODEON Première Club registration form?
23. Who can join ODEON Première Club?
24. Who do I contact if they have a complaint regarding the ODEON Première Club?
25. Why have I been asked to provide an email address? I do not want any email communications from ODEON Première Club.
26. Will I be notified of any changes to the Terms and Conditions and if so how?
27. Earning Points
28. When can I get online discount as an ODEON Premiere Club member?
29. Do I have to activate my ODEON Première Club card to get the discount?
30. Will I get the online member discount on 3D films, IMAX and Family Tickets?
31. ODEON Points explained
32. Redeeming ODEON Points
33. I have purchased tickets online using my ODEON Première Club, do I need to pay a Remote Booking Fee?
34. What is the ODEON Première Club online discount?
35. What is ODEON Première Club Film Fan Monday?

 

It is not possible to purchase more than one ODEON Première Club card.

It is not possible to credit your ticket and retail purchases to a friend or families ODEON Première Club card, however if you are over 16 years old then you can join the ODEON Première Club by selecting here (opens in a new window) or at your local ODEON cinema.

It is only possible to earn ODEON Points on family or friends ticket and/or retail purchases if you are making payment for them.

ODEON Points can be credited to your ODEON Première Club account by sending the tickets and a proof of purchase, along with your ticket stubs to Guest Services, UCI Blanchardstown, Blanchardstown Shopping Centre, Blanchardstown, Dublin 15.

It is not possible to purchase an ODEON Première Club card for a friend or family. However if they are over the age of 16 years old they can purchase their own ODEON Première Club card by selecting here (opens in a new window) or asking at a participating cinema.

It is not possible to redeem ODEON Points from multiple ODEON Première Club cards. If more than one card is to be used, two different transactions will need to be made.

It is not possible to redeem ODEON Points from multiple ODEON Première Club cards. If more than one card is to be used, two different transactions will need to be made.

You can change your mind at any time about which communications you receive or unsubscribe from the ODEON Première Club by calling the ODEON Première Club helpline on (1520 927 012* or email us at odeonpremiereclub@odeoncinemas.ie) *(Calls cost 15 cents per minute - calls from mobiles may cost more. This service is provided by Telephonetics, contact number 0044 1782 285039) or send us a message using our 'Contact Us' page (opens in a new window).

Once sold, tickets are not exchangeable or refundable. However in certain circumstances tickets can be cancelled and points refunded at the managers discretion.

It is not possible to spilt ODEON Points across ODEON Première Club cards. Payments have to be made separately.

ODEON currently do not offer any such scheme. For current offers, please check our Great Offers & Prizes page.

You can activate your ODEON Première Club card online just select here to go to the online activation page (opens in a new window). To complete this you will need your ODEON Première Club card number and the PIN number, which can be found on the reverse of the card.

Alternatively, complete the activation form included in your welcome pack and return it to the address provided or hand it in at your local cinema.

1/ online by selecting here to go to our online joining page (opens in a new window)

or
2/ by purchasing an ODEON Première Club card in your local participating cinema - and activating your card online or by returning your activation form to us.

It is not possible to change your ODEON Première Club Film Fan Package from one to another once purchase has been made. Guests can only have one email address per card number.

ODEON Première Club points promotions cannot be used in conjunction with any other points promotions (unless stated). If there is more than one points promotion running at the same time, you will receive the highest points offer.

If your ODEON Points have not been credited to your ODEON Première Club account then please call 1520 927 012* or email us at odeonpremiereclub@odeoncinemas.ie. *(Calls cost 15 cents per minute - calls from mobiles may cost more. This service is provided by Telephonetics, contact number 0044 1782 285039)

Depending on how you´ve earned your points, they´ll normally be available for you to redeem at different times.

Introductory ODEON Points – 3 days from the day after you join the Club.
ODEON Points on film tickets – 24 hours after the performance has ended
ODEON Points on retail items – within 24 hours

ODEON Points will be credited to your ODEON Première Club account by sending your ticket stubs, your ODEON Première Club card number and contact number to Guest Services, UCI Blanchardstown, Blanchardstown Shopping Centre, Blanchardstown, Dublin 15.

There are two different Film Fan Packages in ODEON Première Club. The Classic Film Fan Package costs €1.99 with 100 introductory ODEON Points to your account and the Ultimate Film Fan Package costs €9.99 with 1000 introductory ODEON Points with one month double ODEON Points.

Once you have joined ODEON Première Club you will receive your ODEON Première Club card, literature on the benefits and, for in-cinema registrations only, a registration form. Terms and conditions Apply.

Please report all lost ODEON Première Club cards by calling the ODEON Première Club helpline on 1520 927 012* or email us at odeonpremiereclub@odeoncinemas.ie. *(Calls cost 15 cents per minute - calls from mobiles may cost more. This service is provided by Telephonetics, contact number 0044 1782 285039) or send us a message using our 'Contact Us' page (opens in a new window). If your card is damaged - a replacement ODEON Première Club card can be ordered by sending in your old card (ensuring you take a note of your card number), a self addressed envelope and a contact telephone number to Guest Services, UCI Blanchardstown, Blanchardstown Shopping Centre, Blanchardstown, Dublin 15.

Earned ODEON Points are usually added to your account within 24 hours of the performance, points earned on retail will be added within 24 hours (please note that in some cases it can take up to 3 days).

Your security question and answer would enable us to verify your identity when calling the helpline with a query to enable us to identify you and avoid fraudulent activity.

Anyone over the age of 16 can join the ODEON Première Club.

Please call the ODEON Première Club helpline on 1520 927 012* or email us at odeonpremiereclub@odeoncinemas.ie. *(Calls cost 15 cents per minute - calls from mobiles may cost more. This service is provided by Telephonetics, contact number 0044 1782 285039) or send us a message using our 'Contact Us' page (opens in a new window).

If you have not ticked to receive marketing communications then your email address will not be used other than to send you a copy of our Terms and Conditions and information on changes to our ODEON Première Club that might affect you. Should you wish to opt into our marketing communications you can do this by logging into your account and changing your options. It is also just as simple to opt out of our communications.

The ODEON Première Club team will notify any changes to the Terms and Conditions via the website, emails and in-cinema messaging.

You can earn Points on:
Purchases of cinema tickets, food and drink in Cinema (including at automatic ticket machines), all ODEON Plus screenings, redeeming paper gift vouchers at the cinema Box Office and cinema tickets via the Website.

Excludes:
Purchases via the ODEON Filmline; purchases of tickets for charity and special screenings; alcoholic drinks; goods and services sold on behalf of a third party; corporate purchases; purchases of paper gift vouchers/ electronic gift cards, and any promotional vouchers/incentives.

ODEON Première Club members can get the online discount off tickets booked online all day, every day.

Yes, your ODEON Première Club card must be activated and you must be logged in to your account online to get the discount. If you have not activated your card, select this link to activate your card now - it only takes a few minutes.

Yes, you will get the online member discount on standard 2D or 3D film screenings and (including Newbies and Director's Chair), IMAX and iSense film screenings, and Family Tickets.
Please select here to see the full terms and conditions.

Earning ODEON Points
You'll earn 10 ODEON Points for every full Euro you spend at ODEON cinemas or here at odeoncinemas.ie. Just hand your card over before you buy or, once you've activated your card, log in before you buy.

Spending ODEON Points
Here's what you can look forward to getting with your ODEON Points:
RETAIL:
350    Small soft drinks (Dispensed drinks only)
500    Small sweet or salted popcorn (Loose popcorn only)
900    Medium popcorn combo
100    Large popcorn combo
900    Nachos combo
900    Regular Hot Dog combo
1000  Large Hot Dog combo
1300  Couples combo
400    Kids Mix

Ben & Jerry's:
300    1 Scoop Tub or Cone
450    2 Scoop Tub or Cone
550    3 Scoop Tub or Cone

TICKETS:
All week, before 1pm:
In-cinema             Online**
650                        700              Adult ticket
650                        700              Child ticket
650                        700              Concessions^ ticket
ISENSE* - add an additional 250 ODEON Points per ticket to the relevant ticket values above.

Monday - Friday, 1pm - 5pm:
In-cinema             Online**
800                       850                Adult ticket
650                       700                Child ticket
700                       750                Concessions^ ticket
ISENSE* - add an additional 250 ODEON Points per ticket to the relevant ticket values above.

Monday - Friday, from 5pm. Saturday/Sunday/Bank Holidays, from 1pm.
In-cinema             Online**
1200                     1250              Adult ticket
650                       700                Child ticket
1000                     1050              Concessions^ ticket
ISENSE* - add an additional 400 ODEON Points per ticket to the relevant ticket values above.

** Online prices above include 50 ODEON Première Club points Remote Booking Fee per ticket.

3D - add an additional 250 ODEON Points per ticket to the relevant ticket values above.

Premier - add an additional 250 ODEON Points per ticket to the relevant ticket values above.

^Includes Seniors, Student and Teen tickets
*Available at selected cinemas only

You can spend your points on all standard film showings, all non-live ODEON Plus screenings from 800 points upwards excluding recorded events with a live element eg: Q&A / gig. Points cannot be spent on: live ODEON Plus events, purchases of tickets for Charity and special screenings.

Please note: The points information above is correct at the time of publication, but is subject to alteration.

You can redeem your Points against purchases of cinema tickets at Cinemas (including automatic ticket machines) or via the Website, selected retail items (ie small loose popcorn/small dispensed soft drink in cinema). All online redemption prices include a 50 ODEON Première Club points Remote Booking Fee per ticket.

You cannot redeem Points against: purchases via the ODEON Filmline; purchases of alcohol; purchases of paper or electronic gift vouchers; Costa Coffee; purchases of goods and services sold on behalf of a third party and purchases of tickets to private showings. Points cannot be redeemed until your Card is activated and the Points credited to your account, and Introductory Points cannot be redeemed during the 3 days after the day you joined the Club. When purchasing tickets online, ensure you are logged into your ODEON Première Club account to have your account information attached to your booking. When purchasing tickets and/or retail in cinema then please produce your ODEON Première Club card at the beginning of the transaction.

Yes. The Remote Booking Fee of 50 ODEON Première Club points is a fee for booking your tickets remotely.  If you do not wish to pay the Remote Booking Fee you can still purchase your tickets at the cinema Box Office or ATM where no Remote Booking Fee will apply.

ODEON Première Club members can get an online discount when booking standard and Premier tickets online, and through our iPhone and Android apps and through our mobile site.

Discount will be applied to the price of the ticket only, and will not be applied to the Remote Booking Fee.

The online discount is not available on all tickets. To see what tickets are not included select this link for full terms and conditions.

Film Fan Monday gives all our ODEON Première Club cardholders a fantastic 25% off their ticket price every Monday! (discount does not apply to Remote Booking Fee when booking online).  Only applies to one ticket for the cardholders personal use only and only for performances on Monday. Does not apply to Child or Family tickets and only applies to Teen tickets where the cardholder is 16 or 17. Not available for Odeon Plus, special screenings or in conjunction with any other offer or discount. Not available over the Filmline or using points. Please select here to see the full terms and conditions.