Faqs

Help Categories

ODEON Premiere Club & My ODEON

Expand all

There are two different Film Fan Packages in ODEON Première Club. The Classic Film Fan Package costs €1.99 with 100 introductory ODEON Points to your account and the Ultimate Film Fan Package costs €9.99 with 1000 introductory ODEON Points with double ODEON Points for the first month.

Earning ODEON Points



You'll earn 10 ODEON Points for every full Euro you spend at ODEON cinemas or here at odeoncinemas.ie. Just hand your card over before you buy or, once you've activated your card, log in before you buy.



Spending ODEON Points



Here's what you can look forward to getting with your ODEON Points:



RETAIL: ***



350    Small soft drinks (Dispensed drinks only)



500    Small sweet or salted popcorn (Loose popcorn only)



900    Medium popcorn combo



100    Large popcorn combo



900    Nachos combo



900    Regular Hot Dog combo



1000  Large Hot Dog combo



1300  Couples combo



400    Kids Mix



 



Ben & Jerry's:



300    1 Scoop Tub or Cone



450    2 Scoop Tub or Cone



550    3 Scoop Tub or Cone



*** Only a limited range of Retail items are currently available for purchase with ODEON Points.  Any items not listed will need to be paid as normal when purchased.






TICKETS:



All week, before 1pm:



In-cinema             Online**



650                        700              Adult ticket



650                        700              Child ticket



650                        700              Concessions^ ticket



ISENSE* - add an additional 250 ODEON Points per ticket to the relevant ticket values above.



 



Monday - Friday, 1pm - 5pm:



In-cinema             Online**



800                       850                Adult ticket



650                       700                Child ticket



700                       750                Concessions^ ticket



ISENSE* - add an additional 250 ODEON Points per ticket to the relevant ticket values above.



 



Monday - Friday, from 5pm. Saturday/Sunday/Bank Holidays, from 1pm.



In-cinema             Online**



1200                     1250              Adult ticket



650                       700                Child ticket



1000                     1050              Concessions^ ticket



ISENSE* - add an additional 400 ODEON Points per ticket to the relevant ticket values above.



 



** Online prices above include 50 ODEON Première Club points Remote Booking Fee per ticket.



3D - add an additional 250 ODEON Points per ticket to the relevant ticket values above.



Premier - add an additional 250 ODEON Points per ticket to the relevant ticket values above.



^Includes Seniors, Student and Teen tickets



*Available at selected cinemas only



You can spend your points on all standard film showings, all non-live ODEON Plus screenings from 800 points upwards excluding recorded events with a live element eg: Q&A / gig. Points cannot be spent on: live ODEON Plus events, purchases of tickets for Charity and special screenings.



Please note: The points information above is correct at the time of publication, but is subject to alteration.

You can earn Points on: Purchases of cinema tickets, food and drink in Cinema (including at automatic ticket machines), redeeming paper gift vouchers at the cinema Box Office, cinema tickets via the Website, and any applicable Fees. Excludes: Purchases via the ODEON Filmline; alcoholic drinks; Costa Coffee; goods and services sold on behalf of a third party; corporate purchases; purchases of paper gift vouchers/ electronic gift cards, and any promotional vouchers/incentives.

You can redeem your Points against purchases of cinema tickets at Cinemas (including automatic ticket machines) or via the Website, selected retail items ie small loose popcorn/small dispensed soft drink in cinema. You cannot redeem Points against: purchases via the ODEON Filmline; purchases of alcohol;purchases of paper gift vouchers / electronic gift cards; Costa Coffee; purchases of goods and services sold on behalf of a third party and purchases of tickets to private showings. Points cannot be redeemed until your Card is activated and the Points credited to your account, and Introductory Points cannot be redeemed during the 3 days after the day you joined the Club. When purchasing tickets online, ensure you are logged into your ODEON Première Club account to have your account information attached to your booking. When purchasing tickets and/or retail in cinema then please produce your ODEON Première Club card at the beginning of the transaction.

Earned ODEON Points are usually added to your account within 24 hours of the performance, points earned on retail (food, drinks and snacks etc) will be added within 24 hours (please note that in some cases it can take up to 3 days).

Once sold, tickets are not exchangeble or refundable. However in certain circumstances tickets can be cancelled and points refunded at the managers discretion.

It is not possible to redeem ODEON Points from multiple ODEON Première Club cards. If more than one card is to be used, two different transactions will need to be made. Note, the ODEON Première Club card holder needs to be logged in when redeeming / earning ODEON Points.

You can join ODEON Première Club in two ways: 1/ online by selecting here to go to our online joining page or 2/ by purchasing an ODEON Première Club card in your local cinema - and activating your card online or by returning your activation form to us.

Anyone over the age of 16 who lives in the UK can join the ODEON Première Club.

You can activate your ODEON Première Club card online just select here to go to the online activation page. To complete this you will need your ODEON Première Club card number and the PIN number, which can be found on the reverse of the card. Alternatively, complete the activation form included in your welcome pack and return it to us in the envelope provided or hand it in at your local cinema.

Once you have joined ODEON Première Club you will receive your ODEON Première Club card and literature on the benefits. For in-cinema registrations you will also receive a registration form. Terms and conditions apply.

You can amend all of your personal details online by logging on to your ODEON Première Club or MyODEON account at the top of every website page'.

Please report all lost ODEON Première Club cards by calling the ODEON Première Club Helpline number or by using the Contact Us form. Both of which are available on our 'Contact Us' page. If your card is damaged - a replacement ODEON Première Club card can be ordered by sending in your old card (ensuring you take a note of your card number), a self addressed envelope and a contact telephone number to Freepost ODEON Première Club.

If your ODEON Points have not been credited to your ODEON Première Club account then please let us know by using the 'Contact Us' link located on this page.



Introductory ODEON Points can be used -3 days after you join the Club.



Depending on how you´ve earned your points, they´ll normally be available for you to redeem at different times.  ODEON Points on film tickets -24 hours after the performance has ended and retail items -within 24 hours.



Please remember that you will need to activate your ODEON Première Club card before redeeming points.

Your ODEON Points will be visible when you are logged into your account.  In cinemas you will see your ODEON Points balance on the bottom of your receipt.

It is only possible to earn ODEON Points on family or friends ticket and/or retail purchases if you are making payment for them.

To do this, you can log into your account and change your communication preferences at any time. This can be found in the 'My Details' section once logged in.

It is not possible to credit your ticket and retail purchases to a friend or families ODEON Première Club card, however if you are over 16 years old then you can join the ODEON Première Club by selecting here or at your local ODEON cinema.

ODEON Points can be credited to your ODEON Première Club account by keeping hold of your receipt and sending to FREEPOST ODEON Premiere Club to be added manually. Please remember to include a contact phone number and your ODEON Premiere Club Card number

If you have forgotten your password then please select here to be taken to the forgotten password page.

It is not possible to purchase an ODEON Première Club card for a friend or family. However if they are over the age of 16 years old they can purchase their own ODEON Première Club card by selecting here or asking at a participating cinema.

It is not possible to change your ODEON Première Club Film Fan Package from one to another once purchase has been made. Guests can only have one email address per card number.

It is not possible to purchase more than one ODEON Première Club card.

Please contact us using either the telephone number on our 'Contact Us' page or by filling out the form on that page and emailing us.

It is not possible to spilt ODEON Points across ODEON Première Club cards. Payments have to be made separately.

ODEON Points can be credited to your ODEON Première Club account by sending your ticket stubs / receipts, your ODEON Première Club card number and contact phone number to the email or Freepost address found on our "Contact Us" page.

Your security question and answer would enable us to verify your identity when calling the helpline with a query to enable us to identify you and avoid fraudulent activity.

If you have not ticked to receive marketing communications then your email address will not be used other than to send you a copy of our Terms and Conditions and information on changes to our ODEON Première Club that might effect you. Should you wish to opt into our marketing communications you can do this by logging into your account and changing your options. It is also just as simple to opt out of our communications.

ODEON Première Club points promotions cannot be used in conjunction with any other points promotions (unless stated). If there is more than one points promotion running at the same time, you will receive the highest points offer.

The points you earn will expire 28 days after they were earned unless you activate your card.

It is not possible to earn ODEON Points on any promotional vouchers or incentives.

You can purchase Premier, Gallery, 3D and IMAX tickets using your ODEON Points, select here to find out how many ODEON Points you need. Note some exclusions may apply including ODEON PLUS, charity and other special events.

The ODEON Première Club is not available for corporate buyers, it is for personal use only.

You cannot earn ODEON Points on Gift Card/Voucher purchases. ODEON Points will be allocated when the Gift Card/Vouchers are redeemed to purchase tickets or food and drink

Please see our Contact Us section on the website.

You need to be registered with ODEON and logged into our website to be able to rate and/or to review film. Once you are logged on, select your film and simply drag your mouse over the stars to change the rating from the current average rating to your own personal rating. To write a review this can be found on the film page and click on 'Write your own'.



If a film is yet to be released you can mark the 'buzz' rating to let other film fans know how excited you are about an upcoming release.

You can change your password by logging into your profile. To go to our Login page please click here.

When purchasing tickets online, ensure you are logged into your ODEON Première Club account to have your account information attached to your booking. When purchasing tickets and/or retail in cinema then please produce your ODEON Première Club card at the beginning of the transaction.

To find out what you can spend your ODEON Points on, and how many ODEON Points you need to earn before you can spend, please select here to view the full table (opens in a new window). Terms and Conditions Apply.

Please check your local cinema or the ODEON website for details on spending. For participating cinemas please select here. (opens in a new window).

Please send your completed registration to the address shown at the bottom of the form.  Alternatively. you can also register online by clicking here.

Your review may have been flagged by ODEON or another user due to the use of certain words and the review will not appear until it has been checked by one of our team. We aim to check reviews within 24 hours and will keep you informed of the progress of your review.

There are cinemas in the UK and Ireland under the "ODEON" brand name. We also have the ABC in Bournemouth.

UCI branded cinemas are in Germany, Italy, Austria, Portugal and Spain (under the brand Cinesa). 

The minimum age to apply for ODEON Première Club is 16 years old.

Your privacy is very important to us. We will not be passing any users details to any other companies (other than those within the employ of ODEON) so that they can contact you directly. You will only receive communication from ODEON as a result of registering on the ODEON website. You will also only receive this communication from ODEON if you have given us your explicit consent by clicking the appropriate boxes when registering. From time to time we may, however, include relevant third parties or companies in our communications if we believe this will add value to our communications.  You can change various permissions once logged into your account.

ODEON Points will be credited to your ODEON Première Club account 24 hours after the actual performance date or purchasing any retail items.



If you believe there are any points missing then send your ticket stubs / receipts, your ODEON Première Club card number and contact phone number to the email or Freepost address found on our "Contact Us" page.

When you register with us you can make sure you never miss that 'must see' film by opting in to receive Cinemail, a weekly email containing information on the latest films, performance times and up-to-the minute offers at your local ODEON. You will also be able to specify the information you wish to receive so you get all the info you want and nothing you don't. Once logged into the website you will also be able to review & rate films and participate in some advance features coming soon!

We may use your personal details to send you information and offers from ODEON or to tell you about offers from other companies - however the email will come from ourselves and we will not pass your details to other companies. If you do not wish to receive communications from ODEON with information or offers from ODEON or other companies, you can change your preference details by logging onto the website and selecting "My Details." The only situation where we will release your personal information to external bodies is where we are required by law in order to prevent fraud or to protect the interests of ODEON or its guests.

ODEON takes privacy very seriously. All your personal details will be held and used in accordance with our Privacy Policy. You can click here to review the ODEON Privacy Policy (Opens in new window)

Your introductory ODEON Points can't be spent during the 3 days after you purchased your ODEON Première Club card.



Your ODEON Première Club card must be activated before you can redeem your ODEON Points.

To do this please get in touch with us by using the 'Contact Us' link located on this page.



In order for us to cancel your card we need to discuss this process with you directly.



 

It takes our system a little time to reflect these changes in your points balance.



Points earned from ticket purchases are credited to your account within 24 hours of the performance. Points earned from other transactions are credited to your account within 24 hours of the transaction.



In circumstances of system failure, we may be temporarily unable to award Points and your account balance may be incorrect or out of date.

Yes. The Remote Booking Fee of 50 ODEON Première Club points is a fee for booking your tickets remotely.  If you do not wish to pay the Remote Booking Fee you can still purchase your tickets at the cinema Box Office or ATM where no Remote Booking Fee.

Film Fan Monday gives all our ODEON Première Club cardholders a fantastic discount off their ticket price every Monday!  A 25% discount for ODEON Premiere Club members applies to the ticket price and to any applicable remote booking fee.  



The discount applies to one ticket for the cardholders personal use only and only for performances on Monday.  The discount does not apply to special screenings or events. The discount cannot be used be used for telephone bookings or in conjunction with any other offer / discount. Offer may be withdrawn at any time."



Please select here to see the ODEON Première Club Film Fan Monday full terms and conditions (Opens in new window).

You will earn 10 ODEON Points for every full Euro spent on cinema tickets and most retail. Exclusions apply please select here to learn more (opens in a new window).

Sorry, this performance is sold out.
Sorry, this performance is not available.
Starts:
Screen:

Booking is temporary unavailable. Please try again later.

Free passes restricted - Find out more
This is an Audio Described Performance: This performance is Audio Described for the visually impaired via headphones available from the Box Office.
This is a Subtitled Performance: Displays subtitles on screen to benefit guests who may be hard of hearing.
Important - this performance is in the early hours of the date shown. E.g Tues 00:15 would be first showing, early hours of Tuesday morning/late night Monday. Find out more
Note - Please note this is an early morning AM performance for the date listed, not an afternoon/evening PM performance. Find out more